Shipping / Return Policy
SECURITY
REFUND POLICY
SHIPPING/DELIVERY POLICY
Shipping / Return Policy
Shipping/Return and Privacy Policy
Smart Art
(515)491.4694
Proprietor: Brian Hanson brian@smartartiowa.com
PRIVACY POLICY
We respect and are committed to protecting your privacy. We may collectpersonally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.However, if there's fraudulent activity, we would report the IP information to authorities as required by law.
We collect e-mail addresses from those who choose to create an account, and/or who communicate with us via e-mail. The info we ask for is typical: name and address & telephone number.
What we do with the information we gather:
• Shipping product;• Internal record keeping;• Improve website, customer service, products & services• Send promotional email; &, • Internal market research
SECURITY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
REFUND POLICY
ALL SALES ARE FINAL - NO REFUNDS. EXCHANGE ONLY.
Smart Art does not offer refunds at this time. However we do allow for an exchange if product is defective. If you have an issue with your product please call us at (515)491-4694 within 30 days of purchase date so that we may address your issue.
SHIPPING/DELIVERY POLICYPlease allow two weeks for delivery (custom framing orders will take longer).
IA, WI, IL, MN, SD, ND: We will ship through Spee-dee Delivery. (www.speedeedelivery.com) Remaining states: We will ship through FedEx. (lower 48 only. For shipping to AK or HI, call for specialty rates)
Shipping to Spee-dee zones is $20. Federal Express zones are $40.
Sorry but we cannot ship to P.O. Boxes.
If you’re trying to estimate when a package will be delivered, please note thefollowing:Credit card authorization and verification must be received prior to processing. Federal Express and Spee-Dee deliveries occur Monday through Friday, excluding holidays.
If you require express shipping, please call us at (515)491-4694. We cannot guarantee express shipping but will try and accommodate your request.
If you do not want to receive e-mail or other communications from us including mailers, kindly let us know. If you feel that this site is not following its above stated privacy policy, please contact us at (515)491-4694. Should Smart Art alter this privacy policy, we shall post changes on this page.